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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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John Allender

February 3, 2026

5  out of  5
rating by John Allender
"Doug you need to take lessons from Jenny."
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MADISON ROSE

February 2, 2026

5  out of  5
rating by MADISON ROSE
"Landon did a great job helping me save money on my home and auto insurance!"
We responded:
"Thanks so much for the amazing review, MADISON! We really appreciate your support here in New Carlisle . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Ash B

January 28, 2026

5  out of  5
rating by Ash B
"Doug's office is amazing! They have great auto insurance prices, and they set up me up with life insurance and a supplemental health policy. I hope to be buying a home soon, so I can bundle my home and get an even better price! All the staff here is so helpful and friendly!"
We responded:
"Thank you so much for the 5-stars, Ash! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Shane Pauley

January 28, 2026

5  out of  5
rating by Shane Pauley
"I had a great experience with Ashley this morning she was extremely helpful"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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kevin beard

January 21, 2026

5  out of  5
rating by kevin beard
"The people who work here are extremely nice. They always answer what ever questions I ask { no matter how silly they may be} with a absolute professional demeanor and knowledge. I switched my insurance from another company to them because of their customer service."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Doug Kilfoyle’s Team. "
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Lecia Seebeck

January 16, 2026

5  out of  5
rating by Lecia Seebeck
"I have had such a great experience at State Farm, we have been with them for years. Jenny Oliver has been a godsend to us! She not only helped us with our auto insurance but she was also to help us with our life insurance policy. We highly recommend her if you are looking for someone who really cares!"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Doug Kilfoyle’s Team here in New Carlisle . "
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Dwain Gracy

January 9, 2026

5  out of  5
rating by Dwain Gracy
"Dave and Ashley B are great they helped me with my drive safe and save."
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christina rose

January 9, 2026

5  out of  5
rating by christina rose
"Landon was great and easy to deal with. Handled all of my insurance needs. Highly recommend and I thank him for being so helpful!"
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esther rose

January 9, 2026

5  out of  5
rating by esther rose
"Landon was great to deal with and helped my family and I out a lot."
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R Mahoney

January 9, 2026

5  out of  5
rating by R Mahoney
"Jenny Oliver is knowledgeable, kind, responsive, and extremely helpful!"
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Tina Drake

January 9, 2026

5  out of  5
rating by Tina Drake
"My insurance agent ,Jenny Oliver ,found me a great deal and save me quite a bit of money on my home and car. I really appreciate all of her efforts that she does for me."
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Joseph Oliver

January 9, 2026

5  out of  5
rating by Joseph Oliver
"Doug Kilfoyle State Farm is beyond exceptional, Jenny Oliver is why I entrust all my insurance needs with State Farm, Jenny is knowledgeable, caring, informative, professional and My beautiful wife!! Go see her for ALL your insurance needs!"
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Kaden Allen

January 7, 2026

5  out of  5
rating by Kaden Allen
"Dave was extremely helpful with my claim, which was an awesome addition to their cheap auto, home, and life insurance rates!"
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Dave Litteral

December 22, 2025

5  out of  5
rating by Dave Litteral
"Great insurance agency!! Cheap auto, renters, and home insurance rates!"
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David Dornette

December 13, 2025

5  out of  5
rating by David Dornette
"David sells cheap and good insurance"
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Alyssa Sweeney

December 10, 2025

5  out of  5
rating by Alyssa Sweeney
"Was in the market for new car insurance after purchasing our new car and heard great things about State Farm. Spoke with Ashley and she walked me through all of the information and my questions throughly. She was even so sweet and patient even though it feels like I’ve called her a million times. After seeing how much they care I ended up bundling our home and auto insurance with State Farm. Highly recommend if you’re looking for better rates!"
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Kimberly Cooper

November 18, 2025

5  out of  5
rating by Kimberly Cooper
"We came in and talked to Jenny, very professional and knowledgeable, she is a great asset to State Farm, Doug Kilfoyle Group"
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Alexis Farley

November 12, 2025

5  out of  5
rating by Alexis Farley
"Always super friendly and pleasant to talk to on the phone! And I feel like my insurer actually has my back! Thanks so much Doug!"
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Ariyan Gibson

October 16, 2025

5  out of  5
rating by Ariyan Gibson
"Ashley Bucholtz was very helpful and kind! She helped us with all of our needs even though we were there for 2 hours, she was very patient!"
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Jamal Hatfield

October 16, 2025

5  out of  5
rating by Jamal Hatfield
"Ashley B. was amazing and great help thank you for all your hard work and making sure all my stuff was taken care of and not only that got me a great quote cheaper than the one I had before. Thanks again give this lady a raise!!!"
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Johnny

October 16, 2025

5  out of  5
rating by Johnny
"Great service thanks Dave."
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Jason runner

October 14, 2025

5  out of  5
rating by Jason runner
"Jenny is amazing! She helped me with drive safe and save, so we can start saving on our auto insurance!"
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Susan Dorrell

October 1, 2025

5  out of  5
rating by Susan Dorrell
"David Litteral is the best! Saved me so much money!"
We responded:
"Susan, so glad Dave was able to save you money on your auto insurance and home insurance."
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Cody Leininger

September 26, 2025

5  out of  5
rating by Cody Leininger
"Superb! I actually started out as a contractor doing some hardwood floor installation and refinishing for Dave Litteral and we got on to the topic of insurance and the rest was history. He was able to not only save me money, but he was able to give me about 6 times more coverage than I was previously getting and for the SAME price just about. I can tell Dave is caring, smart and dedicated to helping others and as a small business who believes in the same thing, it’s all I could ask for. 10/10 recommend."
We responded:
"Cody, Glad Dave could help you out with your contractors insurance. He said you did an amazing job on his floors."
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Kesuan Channels

September 2, 2025

5  out of  5
rating by Kesuan Channels
"Well communication"